Empirical Investigation of M-Government Adoption in Egypt
Abeer A. Amer
Computer Science & Information System Dept., Sadat Academy for management and Sciences, Alexandria, Egypt
abamer_2000@yahoo.com | Hoda A. Abdel Hafez
Information Systems Dept., Faculty of Computers & Informatics, Suez Canal University, Ismailia, Egypt
hodaabdelhafez@gmail.com |
Abstract
Mobile government (m-government) services become more significant to effectively improve the user-to government communication. This research study is focused on the use of Mobile Government in Egypt. Based on 436 questionnaires collected from people of different age groups in Egypt, the study quantifies how their intention to use mobile government is influenced by technology attributes (perceived usefulness and perceived ease of use), and image, trust and social factors. SPSS is used to analysis the collected data. The results show that technology factors, image, trust and social influence are all significant toward the citizens' intention to use mobile government services.
|
Keywords
Mobile government, trust, social influence, mobile technologies, usefulness, adaptation, Technology Acceptance Model (TAM).
|